We understand that unanticipated events happen occasionally in everyone’s life which could cause you to cancel your appointment. To be fair to all of our clients and out of consideration for our therapists’ time, we have adopted the following policies:

• 24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to do schedule an appointment.
• If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. The charge will be automatically applied to your credit card and is must be paid prior to your next scheduled appointment.

Appointment times have been arranged specifically for you. If you arrive late your treatment will still end at the scheduled time in order to accommodate others whose appointments follow yours.

Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment.

Regardless of the length of the treatment actually given, you will be responsible to pay for the full treatment.

Out of respect and consideration to your therapist and other clients, please plan accordingly and be on time.

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason is considered a “no-show”.

No-shows are charged the full rate for their missed appointment.

Currently none of our practitioners do direct billing to these providers.  In this case, patients are responsible for submitting receipts in order to receive a reimbursement.

Massage therapy is the manipulation of soft tissue which can enhance the function of the muscle tissue, increase mobility and flexibility along with decrease pain or discomfort.

When you are new to the clinic we ask that you fill out the Confidential Health History Form prior to arrival.

From there we will go through the necessary assessment in order to formulate a treatment plan specific to you.

The session takes place in a private, comfortable room. At the end of your treatment you are given specific homecare instructions that might consist of stretches, strengthening and hydrotherapy that are tailored for you.

if you need to reschedule your appointment we ask you give us a call or email us 24 hrs prior to your appointment and we will be more than happy to figure out a different date or time that better suits you.

Your body can let you know. Some people require only a few sessions to treat a specific problem, while others become regular users of massage therapy as both proactive and preventative healthcare.

Massage can help maintain good muscle tone, flexibility and help correct muscular injuries.

With professional massage therapy you can experience relief from muscular tension and pain, receive increased range of motion and a reduction of mental stress levels.

Massage is a natural healing process that can deliver both physical and emotional benefits (treatments are specifically tailored to meet your needs).

Massage therapy is one of the oldest and most natural forms of healing. It has been used for centuries to treat a variety of conditions, both physical and mental. A massage therapist can use a variety of techniques to help improve your health and well-being.

Some of the benefits of massage therapy may include:

• Relief from pain
• Reduced stress and anxiety
• Improved circulation
• Increased flexibility and range of motion
• Improved sleep quality.

If you are looking for a natural way to improve your health and wellbeing, massage therapy may be the answer. A qualified massage therapist can tailor a treatment plan to suit your individual needs.

There is ample parking available:

• in the street-level parkade, accessible off of Vedder Road
• on the upper-level parkade, accessible up the ramp off of Gaetz Street.
• in any of the street-level stalls along Gaetz Street.

There is parking available:

• in any of the stalls along either side of Pauline Street.
• in the parking lot across Pauline Street (Dollar Tree, etc).