Privacy Policy
How The Healing Oak protects your personal health information. This policy applies to our wellness clinics in Abbotsford and Chilliwack, BC.
Information We Collect
When you book an appointment or receive treatment at The Healing Oak, we collect personal information necessary to provide healthcare services, including your name, contact information, health history, and treatment records.
How We Use Your Information
Your personal health information is used to:
- Provide and manage your healthcare services
- Process insurance claims and payments
- Communicate with you about appointments and care
- Comply with legal and regulatory requirements
How We Protect Your Information
We follow PIPEDA (Personal Information Protection and Electronic Documents Act) and BC privacy laws. Your health records are stored securely, access is limited to authorized practitioners and staff, and we use encrypted systems for electronic records.
Sharing Your Information
We do not sell or share your personal information for marketing purposes. We may share information with:
- Your insurance provider for claims processing (with your consent)
- Other healthcare providers involved in your care (with your consent)
- As required by law
Your Rights
You have the right to access your personal health information, request corrections, and withdraw consent for certain uses. Contact us to exercise these rights.
Contact Us
For privacy questions or to request access to your records:
Email: info@healingoak.ca
Chilliwack: (604) 846-2999
Abbotsford: (604) 850-9097