Frequently Asked Questions
Get answers to common questions about our services, booking process, insurance and policies at The Healing Oak wellness clinics in Abbotsford and Chilliwack, BC.
Insurance & Coverage
- Do you accept extended health insurance?
- Yes, most of our practitioners offer direct billing to extended health insurance plans. Please contact us to confirm your specific plan is accepted.
Booking & Appointments
- How do I book an appointment?
- You can book appointments directly through each practitioner's online booking system or by calling our clinic locations.
- What is your cancellation policy?
- We require 24 hours notice for appointment cancellations. Late cancellations may be subject to a fee.
General Information
- What should I bring to my first appointment?
- Please bring a valid ID, your extended health insurance card (if applicable), and any relevant medical records or test results.
Accessibility
- Are the clinics wheelchair accessible?
- Yes, both our Chilliwack and Abbotsford locations are fully wheelchair accessible with street-level parking available.
Still Have Questions?
Contact us directly or visit one of our locations.
Chilliwack: (604) 846-2999 — #101 - 7408 Vedder Road
Abbotsford: (604) 850-9097 — #111, 2632 Pauline Street